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AI-Powered Retention Engine for Shopify

Make repeat purchases your biggest growth channel

Install on ShopifyBook a demo
✓ Free plan available✓ 15-day free trial✓ Live on Shopify in days
RETAINLEY WALLET
₹1,240
Cashback ready to redeem · Gold tier
Repeat purchase rate
31%↑ from 18%

Trusted by 100+ brands

  • Mamaearth
  • Plix
  • Kapiva
  • ITC
  • Minimalist
  • Emami
  • Perfora
  • WOW Skin Science
  • Dr. Vaidya's
  • Yoga Bar
  • SkinInspired
  • Divine Hindu
  • Zouk
  • Soulflower
  • Prisachi
  • Cureveda
  • Krishna's Herbal & Ayurveda
  • IFFCO Urban Gardens
  • Smars Jewelry

One engine. Every retention lever.

Everything you need to build loyalty, drive repeat purchases and grow customer lifetime value, all in one platform.

💰

Cashback & rewards

Wallet-style cashback customers understand instantly, no confusing point math.

Wallet balance
₹600
🎉Signup bonus+ ₹100
🎂Birthday bonus+ ₹200
🎁Referral reward+ ₹250
📸Image review+ ₹50
⭐

Loyalty tiers

Status that makes your best customers feel like it, and spend like it.

SilverGoldPlatinum
🚀
Shop ₹200 more to unlock PlatinumYou are almost there!
🎂Extra bonus in your birthday month
💰Higher cashback on every order
🎁

Referrals

Built-in, fully trackable, and tuned to bring down customer acquisition cost.

Give ₹250, get ₹250
retainley.link/priya-250
Share via
InstagramSMSEmail
📝

Reviews

Collect text, photo and video reviews, then showcase them with star ratings, verified-buyer badges and review galleries that build trust on every product page.

4.8
★★★★★
Based on 1,240 reviews
Text
★★★★★
“Noticeable results in 3 weeks. Reordered!”
Ananya S. ✓ Verified
Earn ₹25
Photo
📸
Rohit M. ✓ Verified
Earn ₹50
Video
▶
Meera K. ✓ Verified
Earn ₹75
📱

Omnichannel nudges

Reach customers on WhatsApp, SMS, RCS and email, so your nudges land on the channel they actually check.

SMSGold perks unlocked: 2x cashback this week.
RCSGold member perk: free shipping on your next order. Tap to shop.
🛒

Redeem at cart

Rewards that convert at the exact decision point, not buried in an account page.

Subtotal₹1,499
Use ₹200 from wallet
Wallet– ₹200
Total₹1,299
📊

Retention analytics

Watch repeat revenue grow month over month, customer LTV climb, and see exactly how many new customers your referrals bring in.

  • Month-on-month growth in repeat revenue
  • Better customer lifetime value
  • 500+ customers acquired through referrals
Repeat revenue
₹18.4L ▲ 16% MoM
Last 6 months
Jan
+9%Feb
+11%Mar
+12%Apr
+14%May
+16%Jun
Customer LTV₹4,860▲ 24%
Via referrals500+new customers
Repeat rate38%▲ 6 pts
📑

Built-in & custom reports

Ready-made dashboards, review analytics, plus custom reports and exports, so every team sees the numbers that matter.

ReportUpdated
Cashback earned vs burnedToday
Referral funnelToday
Review analyticsToday
Custom: Gold tier LTVWeekly
Export CSV
Why it works

Designed to improve what actually matters

Not vanity points. Retainley moves the four numbers that decide whether a D2C brand is profitable.

🔄

Higher repeat purchases

Wallet-style cashback and tiered rewards give customers a real reason to come back, not just at checkout, but in the weeks between orders.

📈

Better conversion rates

Redemption nudges at cart and checkout turn hesitant browsers into buyers at the exact moment the decision is made.

💸

Lower CAC through referrals

Turn your happiest customers into an acquisition channel, so growth stops depending entirely on rising ad spend.

⭐

Collect more reviews with rewards

Encourage customers to share their experience with rewards for text reviews, extra for photo reviews and even more for video reviews.

How it works

How does Retainley increase repeat purchases?

Four steps from install to measurable retention, most brands are live within days.

1

Install from the Shopify App Store

One-click install, then plug into your existing checkout, WhatsApp and marketing stack.

2

Design your rewards

Set cashback rates, loyalty tiers and referral rewards with rules that fit your margins.

3

Engage customers

AI-timed nudges over WhatsApp, SMS and push bring customers back to earn and redeem.

4

Measure real revenue

Track revenue driven by retention, not points issued, in one clear dashboard.

Case studies

How D2C brands grow with Retainley

Real retention playbooks from brands using Retainley on Shopify.

NutritionWellness

PLIX’s retention playbook powered by Retainley

How PLIX used Retainley to convert trial buyers into repeat wellness customers.

Read case study →
Oral CarePersonal Care

Retention that scales in oral care

Turning first-time buyers into long-term oral care loyalists.

Read case study →
Skin CareHair Care

Loyalty that lifts cart value

Soulflower’s playbook for higher AOV using Retainley’s cashback mechanics.

Read case study →
JewelleryAccessories

Jewellery loyalty, reimagined

How Smars Jewellery used Retainley to turn repeat intent into structured loyalty.

Read case study →
View all case studies →
Proof

The results speak in revenue

Our brands have seen

27%better repeat purchase rate
41%more reviews collected
30%better customer lifetime value (LTV)
“Retainley helped us achieve 3X repeat buyers, higher AOV, and sustained loyalty. We’ve trusted it for 3 years as a core growth engine.”
Rishabh Satiya, Co-Founder, PLIX
Read the PLIX case study →
“Retainley made our loyalty program easier to manage, and the support has been excellent. We’ve seen a 30% increase in customer lifetime value and would recommend it to other growing brands.”
Abhishek Gupta, VP of Growth, Soulflower
Read the Soulflower case study →
“Retainley helped us grow sales while keeping rewards spend under control. Our loyalty program finally delivers.”
Growth team, PLIX (Health & Nutrition)
Read the PLIX case study →
Pricing

Simple plans that grow with your retention program

Referrals, loyalty, reviews and analytics in one platform. Start free and upgrade as your order volume grows.

Free

Solo founders testing referrals

$0/mo
Free forever
Start free →
  • 300 orders / month
  • 1 campaign
  • 1 team seat
  • Points & referrals
  • Reviews
  • Photo reviews
  • Email support
  • Onboarding call

Starter

Small teams getting started

$39/mo
Billed yearly at $468/yr
Book a demo →
  • Everything in Free, plus:
  • 1,500 orders / month
  • 5 campaigns
  • 3 team seats
  • VIP tiers & birthdays
  • UGC video reviews
  • Loyalty Hub & widget
  • Third-party integrations
Built for scale

Pro

Growing companies scaling retention

$119/mo
Billed yearly at $1,428/yr
Book a demo →
  • Everything in Starter, plus:
  • 5,000 orders / month
  • Unlimited campaigns
  • 10 team seats
  • Gamification & bonuses
  • AI review summaries
  • ROI & CLTV insights
  • API & webhooks
  • Priority support

Enterprise

Large orgs needing control & SLAs

$399/mo
Billed yearly at $4,788/yr
Book a demo →
  • Everything in Pro, plus:
  • 50,000 orders / month
  • Unlimited team seats
  • Paid memberships
  • Custom reports
  • Dedicated CSM
  • SLA guarantee

All prices are in USD. Orders beyond your plan limit are billed per 100 orders: $7 on Starter, $5 on Pro and $3 on Enterprise.

Compare plans →

See the full feature comparison and add-ons on the Pricing page.

Integrations

Plugs into the tools you already use

30+ integrations across checkout, shipping, reviews, messaging and apps, all feeding one retention engine.

ShopifyShopifyGoKwikGoKwikGoKwikShiprocketShiprocketJudge.meJudge.meAppbrewAppbrewShopify PlusShopify PlusPlusKwikEngageKwikEngageKwikEngageBusinessOnBotBusinessOnBotConvertwayConvertwayRetainleyRetainley

30+ integrations and counting

FAQ

Frequently asked questions

Everything you need to know about Retainley, pricing and getting started on Shopify.

Still have questions?

Talk to our team and get a walkthrough tailored to your store.

Book a demo →Install on Shopify

Q. What is Retainley?

Retainley is an AI-powered customer retention platform for Shopify brands that combines cashback, loyalty tiers and referrals into one wallet-first experience. It helps D2C brands increase repeat purchases, improve checkout conversion, and lower customer acquisition cost.

Q. How much does Retainley cost?

Retainley has a free plan for up to 300 orders a month. Paid plans start at $39 per month billed yearly ($49 billed monthly), and every paid plan comes with a 15-day free trial. You can install it directly from the Shopify App Store.

Q. Which platforms does Retainley work with?

Retainley is built for Shopify, including Shopify Plus and headless storefronts. It connects with your existing checkout, WhatsApp, SMS and marketing tools.

Q. How is Retainley different from other loyalty apps?

Most loyalty apps add a points widget to your store. Retainley was built inside high-growth brands like Mamaearth and PLIX as a wallet-first cashback engine, designed for how Indian shoppers already earn and redeem rewards on apps like Swiggy and Myntra. On PLIX it delivered a 72× return on investment.

Q. How quickly can we go live?

Most brands are live within days. You install from the Shopify App Store, configure your cashback, tiers and referral rules, and start engaging customers, with no long-term contract required.

Q. Does Retainley help lower customer acquisition cost?

Yes. Retainley's built-in referral program turns existing customers into an acquisition channel, and its retention features increase repeat purchases, both of which reduce dependence on paid acquisition and lower blended CAC.

Ready to make retention your growth engine?

Install Retainley from the Shopify App Store and start your 15-day free trial, or book a demo if you'd rather see it first.

Install on ShopifyBook a demo
Free plan available · 15-day free trial on paid plans · No long-term contracts
Creesync Software Technologies Private Limited
A, 5, Block A, Sector 68, Noida, Basi Bahuddin Nagar, Uttar Pradesh 201316

📞 +91 73959 18936

Retention, loyalty and cashback for Shopify E-commerce brands.

© 2026 Retainley. All rights reserved.
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